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What should I do if a key member of my security team goes on vacation or will be unavailable for a short duration?

Be transparent with hackers if your internal security resources will be limited for a period of time. You can use a trigger and/or update your Security Page to let participating hackers know that response, triage, and resolution will take longer than normal. Try to include as much information as possible, especially a timeline for when you expect your program to return to its normal state.

Pausing submissions is not recommended, as it can be difficult to re-engage hackers after the pause ends. If you expect the the disruption to last for a significant amount of time, please contact us to discuss your situation.

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