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Pausing Report Submissions

Program pausing allows programs to temporarily pause new report submissions. Automated alerts will suggest pausing report submissions if your program has reports that are failing response SLAs. This enables you to catch up on existing reports without providing a poor experience to hackers. 

Note: To pause submissions you must be an admin for your program.

To pause submissions:

  1. Select Settings > Submit Report Form.
  2. Click the Pause Submissions button.


Submission_Form.png

 

When you pause report submissions for your program, we:

  • Communicate to potential hackers with a message notification on your program’s security page.
  • Disable the Submit Report button.

 

Security_page_paused.png

Note: Programs are able to re-enable submissions for their program as long as they don’t currently have reports that are failing response SLAs.

 

Related Resources

Response SLA Metrics

Setting Response SLAs

SLA Inbox Labels

Response SLAs on Security Pages



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